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1

Physician Requisition

Admission processes begin when an attending CBLMHFH consultant recommends inpatient care during your OPD checkup. The consultant generates an official Admission Slip defining the treatment blueprint.

Location: OPD Consultation Rooms
2

Front Desk Booking & Categorization

Present the Admission Slip at the Main Inpatient Admission Desk. Here you will select preferred room categories (General Ward, Semi-Private, Private AC Room, or Deluxe Suite) depending on current facility availability.

Location: Ground Floor Main Lobby
3

Financial Verification & Insurance (TPA) Desk

If utilizing cashless government networks or commercial health insurance cards, report directly to our TPA counter. Submit your credentials (such as your RGHS ID, Chiranjeevi/Ayushman parameters, or corporate health policy cards) for advance clearance protocols.

Location: TPA Authorization Wing
4

Deposit & Consent Approvals

For non-insurance/cash patients, an initial baseline deposit corresponds to your selected room choice. The patient's legal guardian signs standardized diagnostic and treatment informed-consent agreements.

Location: Billing Counters
5

Ward Transfer & Clinical Onboarding

An indoor nursing escort accompanies the patient to their designated room allocation. Wards transition duties directly to the resident medical officer, who administers baseline checks and sets up the inpatient routine.

Location: Allocated Wards / Private Wings
1

Immediate Triage & Casualty Entry

Critically ill or trauma patients are directly admitted into our 24/7 Casualty Emergency Wing. The duty casualty medical officer acts immediately to stabilize vital signs without awaiting administrative registration cycles.

Location: 24/7 Casualty Trauma Bay
2

Provisional Registration by Attendant

While clinicians stabilize the patient, the accompanying family member or bystander visits the nearby emergency billing window to generate a provisional patient UHID token.

Location: Emergency Registration Window
3

Critical Unit Transfer (ICU/OT)

If immediate life-saving procedures or major monitoring is necessary, the patient is instantly transferred to the Intensive Care Unit (ICU) or Emergency Operating Theatre under continuous cardiac monitor protocols.

Location: ICU Complex
4

Retrospective Documentation & Cashless Validation

Once stabilization milestones are secure, the TPA help-desk works post-facto with the attendant within 24 hours to secure statutory medical insurance logs or government scheme coverage conversions.

Location: Inpatient TPA Desk

Frequently Asked Questions

Get clear answers about admissions, insurance approvals, room upgrades, visiting policies, discharge procedures, and inpatient services at CBLM Holy Family Hospital.

To balance patient rest with family support, visiting hours for wards are from 10:00 AM to 12:00 PM and 5:00 PM to 7:00 PM daily. Only one primary attendant holding a valid pass is allowed to stay with the patient overnight.

For approved corporate insurance policies and government cashless schemes such as RGHS and Ayushman Bharat, an initial deposit is generally waived once pre-authorization clearance is processed. However, minimal non-medical consumable charges not covered under the policy may need to be settled at discharge.

Yes, room upgrades from the General Ward to Private AC Rooms or Deluxe Suites are permitted subject to room availability. Please note that upgrading the room category may increase applicable room rent and nursing component charges.

The final discharge process normally takes between 2 to 3 hours from the time your consultant approves the discharge. This period allows the ward nursing desk, pharmacy unit, and billing department to complete medication records and finalize accounts before departure.

Patients should carry a valid photo ID, doctor consultation papers, previous medical records, diagnostic reports, prescription documents, and insurance or RGHS-related cards if applicable. Having these documents ready helps ensure a smoother admission process.

Yes, CBLM Holy Family Hospital supports cashless hospitalization for many approved insurance providers, corporate health plans, RGHS, and government healthcare schemes. Eligibility depends on successful policy verification and authorization approval.

One designated attendant is generally permitted to stay with the patient, subject to hospital policies and room category. The attendant must carry a valid attendant pass issued during admission.

The hospital accepts cash, debit cards, credit cards, UPI payments, bank transfers, and approved insurance settlements. Patients can consult the billing department for details regarding payment options and billing assistance.

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