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The Discharge Roadmap at CBLM Holy Family Hospital

1
STEP 1

Physician Clearance & Intimation

Your primary treating consultant evaluates your health status during daily rounds. Once found medically fit for discharge, the formal medical clearance order is flagged by the nursing unit to trigger documentation workflows.

Estimated Time: Morning Rounds
2
STEP 2

Summary & Prescription Preparation

The medical team compiles your comprehensive Discharge Summary containing clinical findings, operative records, laboratory results, and precise home-care instructions. Simultaneously, the duty doctor generates your post-discharge prescription sheet.

Includes: Follow-up dates & Diet charts
3
STEP 3

Billing Counter & Scheme Approvals

Final files migrate to the billing panel. If you are covered under government networks or custom insurance plans, approvals will pass through specialized clearance portals.

RGHS / Cashless Approved TPA Desks
4
STEP 4

Pharmacy Handover & Final Checkout

Once accounts reflect zero outstanding dues, your relative collects finalized take-home pharmacy packs. The floor nurse details medication dosages, returns all previous home test reports, and answers initial questions before layout handover.

Final Step: Gate pass generation

Frequently Asked Questions

Find answers to common questions about discharge timelines, billing clearances, medical records, pharmacy handovers, and post-discharge support at CBLM Holy Family Hospital.

For standard cash checkouts, the discharge process generally clears within 2 to 3 hours. For insurance-backed or government scheme cases such as RGHS, documentation may take approximately 3 to 5 hours depending on third-party verification and approval procedures.

Discharge operations are generally completed between 9:00 AM and 4:00 PM when consultants, billing desks, pharmacy counters, and insurance departments function at full capacity. For exceptional circumstances, please coordinate directly with your ward supervisor.

For urgent post-discharge concerns or emergency support, patients can contact our 24/7 casualty assistance team at +91-96109 58590. Routine follow-up appointments may be scheduled through the contact details mentioned on your discharge summary.

Patients generally receive a discharge summary, prescription sheet, investigation reports, operative notes (if applicable), medical certificates, and complete follow-up instructions before leaving the hospital.

Yes. After billing clearance, the pharmacy team hands over all prescribed discharge medications along with dosage instructions and guidance regarding proper usage.

Yes. Your consultant generally mentions the next review date in the discharge summary. Hospital staff can also assist with appointment scheduling before you leave.

Yes. An authorized family member or attendant may complete billing procedures and collect documents on behalf of the patient, subject to hospital verification requirements.

Additional copies of discharge summaries, investigation reports, billing records, and other medical documents can be requested from the Medical Records Department as per hospital policy.

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